Responsible Gaming at yc66 — Play Smart, Stay Safe

Gambling Should Always Be Entertainment

At yc66, we believe that gambling — whether it is cricket betting, live casino, or spinning the reels on your favourite slots — is a form of entertainment, not a way to make money. The vast majority of yc66 players across Dhaka, Chittagong, Sylhet, Rajshahi and Khulna enjoy our platform responsibly, setting clear personal limits and treating every session as leisure time. We are proud to support that approach.

However, we also recognise that for a small number of people gambling can become problematic. When enjoyment turns into compulsion, real harm can result — to finances, relationships and wellbeing. yc66 takes this responsibility seriously. That is why we have built a comprehensive set of responsible gaming tools directly into the platform, and why we encourage every player to use them proactively rather than waiting until a problem develops.

Our Commitment to Responsible Gaming

yc66 has built responsible gaming into the core of how the platform operates. The following commitments apply to every player account on yc66, every day.

Player-Controlled Responsible Gaming Tools

The following tools are available directly in your yc66 account settings. You do not need to contact support to activate most of them — they are built into the platform so you can act immediately whenever you need to.

• 📉 Deposit Limit Control

  You can set a daily, weekly or monthly maximum deposit amount in BDT at any time through your account settings. Once a limit is active, yc66 will block any deposit that would cause you to exceed it. To reduce your limit: takes effect immediately. To increase it: a mandatory review period applies before the new higher limit becomes active.

• ⏳ Session Time Limit

  Choose a maximum session length. When your time is up, yc66 will display a prominent reminder and give you the option to end your session. This tool is particularly effective for players in Dhaka and Chittagong who tend to play during late evening hours after work.

• 📵 Self-Exclusion Request

  If you feel you need a break from gambling, you can request a self-exclusion period of 30 days, 60 days, 90 days, 6 months, 12 months, or permanent exclusion. During any self-exclusion period, your account is fully suspended: you cannot log in, place bets, or make deposits. yc66 will also refrain from sending you promotional communications during this period.

• ❄️ Cool-Off Period

  A cool-off period (also called a time-out) allows you to take a short break of 24 hours, 48 hours, or 7 days without committing to a full self-exclusion. During a cool-off, your account is suspended but reinstated automatically when the period ends.

• 📊 Activity and Spend History

  Your yc66 account shows a full history of your deposits, withdrawals, game sessions and bet outcomes. Reviewing this history regularly helps you understand your actual gambling patterns and recognise any changes in behaviour before they become a problem.

Age Verification and the 21+ Policy

yc66 enforces a strict minimum age of 21 years for all players. This is not a recommendation — it is a firm platform-wide rule that applies to every user regardless of location within Bangladesh. During account registration, all players are required to confirm that they are 21 years of age or older. yc66 reserves the right to request identity documents at any stage of the account lifecycle to verify age.

Where yc66 has reason to believe that a player may be under the age of 21, the account will be suspended immediately pending age verification. Any winnings accrued during the period of suspected underage play will be withheld pending investigation. If it is confirmed that the player was under 21, the account will be permanently closed and deposits will be reviewed in accordance with yc66's Terms and Conditions.

If you are a parent or guardian and believe that a person under 21 in your household has accessed or is using a yc66 account, please contact our support team at [email protected] immediately. We will investigate and take appropriate action without delay. We also recommend using your device's parental control software to block access to gambling platforms for underage individuals.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone. It does not discriminate based on income, age, city or background. The earlier a problem is recognised, the easier it is to address. The following warning signs may indicate that gambling is no longer just entertainment.

If you recognise any of these signs in yourself or someone you know, please do not wait. Reach out to the yc66 support team at [email protected] or use the self-exclusion tool in your account settings. Early action is always easier than waiting for the problem to escalate.

Self-Exclusion — Taking a Break When You Need To

Self-exclusion is one of the most powerful tools available to any gambler who feels their behaviour is getting out of control. At yc66, we have made self-exclusion as easy and immediate as possible. You do not need to speak to anyone or provide a reason. You simply select the self-exclusion option in your account settings, choose the duration, and confirm. Your account is then suspended immediately.

Self-exclusion periods available at yc66 are: 30 days, 60 days, 90 days, 6 months, 12 months and permanent exclusion. During any self-exclusion period, your account balance is preserved. Permanent self-exclusion cannot be reversed. Time-limited exclusions are reviewed at the end of the period, and yc66 may apply a mandatory additional cooling-off period before reinstating access if our support team has concerns about your wellbeing.

If you self-exclude from yc66 and later encounter yc66 marketing or promotional materials — whether by email, social media or any other channel — please contact [email protected] and we will ensure you are removed from all marketing lists immediately. Your safety takes priority over any commercial consideration.

Getting Help — You Are Not Alone

If you are concerned about your gambling — or the gambling of someone close to you — the most important step is to reach out. Talking about a problem is not a sign of weakness; it is the first and most effective step toward getting it under control. yc66's support team is trained to handle sensitive conversations with discretion and without judgement.

yc66 does not provide clinical counselling or medical advice. If you believe you or someone you know has a serious gambling addiction, please seek guidance from a qualified mental health professional or addiction counsellor. Taking that step is a sign of strength, not weakness, and is the most effective route to lasting recovery.

Our Responsible Gaming Principles

yc66's approach to responsible gaming is grounded in three core principles. First, transparency: we tell players clearly and upfront what gambling involves, what the odds mean, and what tools are available to them. We do not hide the risks of gambling behind promotional language. Second, accessibility: every responsible gaming tool is available in your account at no cost, with no barriers and no bureaucracy. If you need to stop, you can stop in seconds.

Third, responsiveness: when a player reaches out with a concern — whether they suspect underage access, a gambling problem, or a technical issue with a responsible gaming tool — yc66 commits to responding promptly, taking the concern seriously, and acting decisively. No player who contacts us with a genuine responsible gaming concern will be redirected, dismissed or made to wait.

We review our responsible gaming policies and tools regularly and update them in line with best practices in player protection. If you have a suggestion for how yc66 can improve its responsible gaming provision, we genuinely want to hear it. Please write to us at [email protected] with the subject line "Responsible Gaming Feedback".